Broadcast Use Case: Internal Communication Broadcast Tool Organizations must communicate with on-roll and off-roll employees (field force teams) across geographies and partner networks. Effective Internal Communication, from Management (new company initiatives, updates, messages from CEO/HR) or
Virtual ID Use Case: Virtual ID Generation Currently, customers face perpetual threats related to data and financial fraud. Most organizations (banks and companies) rely on third-party (agent) networks to provide customer services related to information sharing -
Loan Automation Use Case: Loan Automation Let’s look at a typical loan process. Customers can visit a bank branch or apply online through various banks or loan aggregator sites and apps. Traditional Loan Application Process
WhatsApp Banking Use Case: WhatsApp (Chat) Banking When customers visit a bank branch, they may encounter any of the following problems - * Commute to bank location during banking hours * Long queues at customer service counters * Explaining bank
Partner Onboarding Use Case: Automated Partner Onboarding Partner networks are integral to the success of a business. Collaborating with external partners like vendors, suppliers, and resellers helps companies expand their reach, access new markets, and leverage specialized
Productivity Automation Use Case: Productivity Automation Bot Let’s look at a typical week in a Field Sales Team. * Sales Reps receive details of leads/prospects from multiple networks. They plan and schedule field visits for the
Automated Reporting Use Case: Automated Regulatory Reporting Importance of Regulatory Reporting for BFSI Institutions BFSI Institutions (Banking, Financial Services, Insurance, NBFC, Mutual Funds) are required to submit regulatory and compliance reports to central authorities (like CIBIL, RBI,
ChatGPT ChatGPT - The Good, the Bad and the Ugly The perception of ChatGPT is a lot different from reality. What it can do is considerably overhyped compared to what it does - predict the next word it should give
Conversation management How WhatsApp Banking is Transforming Customer Experience With Kerala becoming the first Indian state to go fully digital in its banking, the transformative efforts made by private and public banks are becoming increasingly important. Digital Banking initially
iPaaS Why should Businesses explore iPaaS Solutions It is 2023. Almost three years since the onset of COVID-19, which shook the world and forced businesses into digitization at lightning speed. If data was big pre-COVID, now it